Bloomington, IN — Bloom, a leading provider of healthcare engagement solutions, today announced TranslateOS, a next-generation translation service designed to dramatically lower the cost of interpretation while improving quality and oversight in regulated environments.
TranslateOS is designed to address three critical challenges: cost, capacity, and compliance. A TranslateOS call connects users with translation in seconds using existing phone systems—no app downloads for callers.
“The launch of TranslateOS is our next step in a strategy to help organizations build stronger human connections through technology—not by adding more strangers to every conversation.”Sherman Rogers, CEO and Founder of Bloom
TranslateOS introduces an innovative Customer Portal and Compliance Portal with:
- Automatic call recordings and searchable transcripts
- Real-time service level monitoring and agent utilization reporting
- Full data ownership, ensuring all records remain the property of the customer
“TranslateOS delivers market-leading AI translation with the operational controls healthcare and regulated industries require.”Craig Wigginton, CTO of Bloom
TranslateOS integrates seamlessly into existing service workflows and can be deployed in hours on current telephony infrastructure.
About Bloom
Bloom empowers human connections through technology—helping health plans, providers, and service organizations communicate clearly with every member and customer.